If you wish to view locally or collect please order as normal or contact me. Our pushchairs are usually kept at Sway so 24 hours notice is needed. 

1. Select your buggy and add to basket

2. Select postage option and add to basket

3. Payment can be made by credit or debit card via  UKpostal order, UK cheque, Cash on collection or debit card. For most pushchairs we can also take paypal and Nochex but ask that you use this method as a last resort due to fees incurred. Privately bought items which are 'expensive' are not payable via paypal due to the hefty fees

If you pay by paypal we will only send to the address you have registered with paypal (you can add an additional address to your account if you wish it to be sent elsewhere but please do this before payment is sent)

Paypal and Nochex to sales@milliemoos.com

Cheque payments should be made payable to Jane Bishop and sent to

Sandpiper
Fibbards Road
Brockenhurst
Hants
SO42 7RD

We can hold orders pending payment for 3 working days unless you notify us of a delay

4. Website orders: If you wish to return anything please contact us within 7 days of receipt. We will arrange a courier to collect from you on a day to suit. Courier cost will be the same as the courier cost to deliver and will be deducted from any refund. You may return the item in person at no extra cost to you. All items returned must not have been used and not have any defects not present when sent to you. 
Local orders or custom orders: If you find that the pushchair isnt suitable for you then you may return it within a week and will just have one week's hire cost deducted from the refund plus a cleaning cost of £10 for larger pushchairs and £8 for buggies and barely-used pushchairs. This only applies to pushchairs offered with a rental price and does not apply to new pushchairs. This does not affect your statutory rights

We security mark our buggies and their parts before sending. If you have used the buggy for up to a week and found it's not suitable and it's in the same condition as when sent we will deduct the cost of one week's rental cost from the refund plus cleaning costs as above 

5. Please save a copy of your receipt as in order to save on paper we do not include one with your order. If you would like us to include a copy please ask at the time of ordering. We are happy to email a copy to you at any time if yours has been mislaid or didn't arrive for any reason

6. If you need to return or exchange an order please read the terms and conditions page carefully for details.

7. If you wish to hire a buggy from us or try before you buy please contact us for costs if they are not listed (or if you wish to hire a pushchair which is not listed for sale).

8. We personally clean and service our buggies before sending and test them at least four times with children in to ensure everything works as it should. We provide a copy of instructions for you. These may not be the original or may be for a similar buggy but they will tell you how to fold and open the buggy. We usually do not have the original box but if we do this will be noted in the description. Otherwise we send using quality bubblewrap and a covering to ensure pushchairs meet the size guidelines for affordable courier rates.